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FAQs - Tuytucan
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Frequently Asked Questions

Most frequent questions and answers

What shipping methods are available?

We use a fast shipping service for all orders in the USA. The cost is 5.9 USD for any order. At the moment, we are unable to deliver to US military bases. We apologize in advance for any inconvenience this may cause.

How long will it take to get my package ?

Order delivery time is estimated to be 5-8 days in the USA (please keep in mind that arrival time will be delayed during peak season).

 

Do you ship internationally ?

No, currently we only provide service in the US.

 

What payment methods are accepted ?

We accept PayPal. When you use PayPal to place a purchase, you will be routed to the PayPal payment page, where you may confirm your payment by entering your PayPal account and password.

 

Is buying on-line safe ?

Yes. We don’t like it when people give our personal information away. As a result, we will never rent, sell, or share your personal information with anybody.
Our Privacy Policy describes how your personal information is gathered and, as a result, how your personal information may be used.
Read more about our privacy policy.

Can I switch my order ?

No. When a customer places an order, they will be asked to confirm all of the details regarding the item’s size, design, quantity, and so on. As a result, we do not accept returns or exchanges due to your selection of incorrect items, sizes, designs, addresses, and so on.

 
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